CORSA
The proven technology of CORSA has resulted in many satisfied customers.
One of these customers is the energy supplier Essent. Essent commissioned the CORSA/ADR solution for automatic recognition and classification. “The standard letter book is constantly changing and this will need to be taken into account during the digitalisation and classification of incoming mail”, Says Jack Kradolfer, Documentary Information Supply Manager at Essent.
In 2004 it was decided to centralise all the mailroom facilities. Up until then, mail was being processed at seventeen different locations. This number was reduced to two. In addition, the delivery of physical mail was a cause of delay on account of the fact that Essent employees work mobile throughout the Essent locations. The vast majority of other document flows were already available digitally; stored and unlocked by means of the CORSA document management system produced by BCT Guiding Documents.
After being digitalised, the postal items concerned had to be registered and stored in the same system. “Alternative solutions were not as flexible as ADR. The self-learning capacity of ADR enables us to quickly meet the wishes of the internal customer. This allows us to offer a better quality as a mailroom”, according to Kradolfer.
One of CORSA’s key benefits is its far-reaching capabilities in the field of input management and data capture. CORSA/ADR, or Automatic Document Recognition, can convert documentary information into data in such a way that this data can be processed by any ECM, ERP or accounting application.
To ensure a proper conduct of business, it is imperative that letters, emails, faxes and PDF documents are sent, within a reasonable time after arrival, to the correct destinations in your organisation. However, more and more time is spent reading, assessing and sorting this ever increasing flow of incoming information.
The self-managed learning CORSA/ADR system virtually automates this whole process.
BCT Guiding Documents is one of Europe’s biggest players in the Enterprise Content Management (ECM) market.
With its CORSA products BCT provides more than 650 organisations with software for managing documents.
